Outside of these times, our Xperts and other community members are likely to respond to your post. Hold the Xfinity and Setup buttons together. Press the buttons 9 8 7 (exactly in that order). Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. To Factory Reset Xfinity Remote with Setup Button (XR2): Turn on your TV (This requires resetting the remote in front of the TV) Hold the Setup button until light blinks twice. After these times, it may take longer to get an official response. Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). Got a question or need some help?Ĭreated and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Some features may not work correctly in "Old" Reddit, although basic navigation should still function. Rule 4: No “I’m having an outage” postsįor the best experience, we recommend viewing our subreddit in "New" Reddit.Rule 3: No duplicate content or thread hijacking xfinity xr15 remote not working If the LED does not illuminate, the batteries are faulty and must be replaced.Rule 1: Do not post confidential information.We ask that you please be respectful to others and mindful of our community's rules when participating: and read this! Welcome to the Xfinity Community!Ĭreated and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services. The Xfinity XR2 remote controls all TV Boxes and DTAs. It has a Search button, separate Play and Pause buttons, as well as Stop, Favorites and Swap buttons. About our subreddit Looking for some help? Welcome. The Xfinity XR2v3 remote works with all TV Boxes and Digital Transport Adapters (DTAs).
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